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Introduction

Eurohealth Healthy Aging Project Limited respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you personally interact with us or visit our website (regardless of from where you visit) and tell you about your privacy rights and how the law protects you.

Collection of Data

Every time you visit our website, we automatically collect your Internet service provider's address, the web page from which you came, and a record of your activity on our site. This information is only processed in a way which does not identify anyone. When you purchase from Eurohealth Healthy Aging Project Limited or request a catalog, we collect information that you volunteer and are necessary to process your order or send you a catalog:

  • Identity Data includes first name, last name, username or similar identifier.
  • Contact Data includes billing address, shipping address, email address, telephone and fax numbers.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access our website.
  • Profile Data includes your username and password to access our website and purchases and orders made by you on our website.
  • Usage Data includes information about how you use our websites.

What We Do With Data

The information we receive allows us to tailor our product offer and improve your shopping experience, making shopping easier and more enjoyable. It also enables us to process your purchases, confirm your orders, customize the content and layout of our pages, notify you about updates to our website and products, and provide you with marketing information.

Cookies

Eurohealth Healthy Aging Project Limited's Internet website uses small files called "cookies" which may be attached to your Web browser. Cookies do not directly identify you but allow a website to recognise a user’s device – identifying you ‘pseudonomously’ online - by for example, obtaining your IP address or the operating system of your device. Use of this technology helps us recognise you when you visit our website and thus allows us to personalise your online experience. The cookies this website uses are:

Cookie application Cookie name Cookie description
E-commerce software frontend Sesssion ID on the server.
E-commerce software external_no_cache Indicates if caching is disabled or enabled.
Google Analytics _utma
_utmb
_utmc
_utmt
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Cookies used by the e-commerce software are essential to enable you to move around the website and use its features, such as accessing secure areas of the website and place orders. Without these cookies, our website won’t work properly. These can only be blocked by changing your browser settings. We recommend visiting your browser help section to find out how:

Google Analytics

When someone visits eurohealthproject.com we use a third party service called Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to report on things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. Data is recorded purely for reporting purposes and to ensure that visitors to our website are able to find the correct products and pages they are searching for.

As of the 25th May 2018, our Google Analytics suite will retain data for a period of 26 months. When data reaches the end of the retention period, it is deleted automatically on a monthly basis.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Security

We take reasonable and appropriate measures to help prevent the loss, misuse, and alteration of your information by carefully limiting access to the database in which your personal information is stored. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect and we cannot promise, and you should not expect, that your information will be secure in all circumstances.

When We Will Turn Over Data

Eurohealth Healthy Aging Project Limited takes its privacy policy seriously and will abide by it except as required by subpoena, regulatory agency, search warrant or other legal process or in the case of imminent physical harm to a member, non-member or others.

Data Retention

We keep your personal data for as long as necessary for the purposes for which it was collected and to provide you with services, to conduct our legitimate business interests or where otherwise required by law. We will retain your data for the lifetime of your account with us and for a period thereafter in accordance with laws requirements.

Your Consent

By using our website you consent to our collection and use of your personal information as described in this privacy policy. If we change our privacy policies and procedures, we will post those changes here to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.

Access to your personal information

You are fully entitled to view, amend or delete personal information that we hold. To request information on your personal data or ask for us to delete any details we store, please use the contacts provided below.

Controller and contact details

Eurohealth Healthy Aging Project Limited is the controller and responsible for your personal data. Should you have questions or concerns about this Privacy Policy and/or the practices of this website, please contact us at:

Eurohealth Healthy Aging Project LTD
Mespil House, Sussex Road,
Dublin 4 - Ireland

fax: +353 (0) 1662 5853
email: info@eurohealthproject.com

Hours and Days of Operation

Eurohealth Healthy Aging Project Limited advisors are available to help answer questions by phone Mon-Fri from 8:00 am until 12:00 am (GMT) and Sat-Sun from 9:00 am until 12:00 am (GMT). On most weekdays, health advisors are available to assist customers by providing information on difficult-to-treat health problems.

Child Protection

Eurohealth Healthy Aging Project Limited complies with the Children's Online Privacy Protection Act, which requires the consent of a parent or guardian for the collection of personally identifiable information from children under 13 years old. Our website is not directed to children under the age of 13 and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently received personally identifiable information from someone under the age of 13, we will delete such information from our records.

Health Advisors

While the advice of our health advisors is based on their knowledge and experience, their advise and recommendations are not intended to replace the advice of your physician. You are encouraged to seek advice from a competent medical professional regarding the applicability of any recommendation with regard to your symptoms or condition.

Non-Disclosure of Medical Information

We realise that you phone, write, and e-mail us about intimate health concerns. Therefore, Eurohealth Healthy Aging Project Limited is highly committed to the protection of your privacy. Eurohealth Healthy Aging Project Limited has a strict policy of never disclosing confidential health information unless required by law (see #8 below). This means that customers who contact us need not worry that third parties will gain improper access to their private medical information.

Blood Lab and Clinical Research data

Results from blood lab tests and/or clinical research studies may be used by Eurohealth Healthy Aging Project Limited for research, informational and educational purposes from time to time. Any data used for these purposes will be anonymous – meaning that no information which could tie the donor or the study participant to the results will ever be included in the data in any manner.

Foreign Users

Eurohealth Healthy Aging Project Limited makes no claims that the content is appropriate or may be downloaded outside of the Ireland. Users from the European Union and all over the world are advised not to disclose personal information on this website. Access to the content may not be legal by certain persons or in certain countries. If you access Eurohealth Healthy Aging Project Limited's Website, you do so at your own risk. Eurohealth Healthy Aging Project Limited is not responsible for compliance with the laws of your jurisdiction.

Our website may contain links to sites outside our control. Please be aware that other sites operate under their own privacy policies and that these sites may collect your personal information. Thus, you should consult each site's privacy policy.